Frequently Asked Questions
Everything you need to know about shopping with Venezianico Polska
What is the standard delivery time within Poland?
We typically process orders within 24 hours. Delivery via courier usually takes 1 to 2 business days from the moment the package is dispatched.
Are Venezianico watches covered by a warranty?
Yes, every Venezianico timepiece comes with a 2-year international warranty that covers manufacturing defects and movement issues.
What is your return policy?
You can return any unworn and original-condition product within 14 days of receipt. Please ensure all protective films and tags remain intact for a full refund.
Which payment methods do you accept?
We accept various secure payment methods, including BLIK, Przelewy24, credit cards (Visa/Mastercard), and traditional bank transfers.
Do you offer bracelet resizing services?
While we do not pre-size bracelets before shipping, our watches feature standard link systems that can be easily adjusted by any local professional jeweler.
Are the watches 100% authentic?
Absolutely. As an authorized distributor, we guarantee that all products are 100% authentic, brand new, and shipped in their original Venezianico packaging with a manual.